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Terms of Service — Kanvas

Last updated: 20 May 2026·Effective date: 20 May 2026

These Terms govern your access to and use of the Kanvas mobile application and related services provided by Oceanic Horizon Holdings Pty Ltd. By creating an account, downloading, installing, or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. Eligibility

Users must be at least 16 years old (or the minimum age required to consent to personal data processing in your jurisdiction, whichever is higher) and able to form a binding contract under applicable law. The App is not directed to children under that age.

2. Your Account

To use most features, you must register an account. Users agree to:

  • Provide accurate, current information when registering and keep it up to date
  • Keep sign-in credentials confidential and accept responsibility for all account activity
  • Notify the company promptly if unauthorized access is suspected

The company may suspend or terminate accounts that breach these Terms, are inactive for prolonged periods, or where legally required.

3. The Service

The App provides workspace collaboration tools, including real-time chat, task and project management, a knowledge base, a CRM, and the Kenny AI assistant. Features may be added, modified, or removed at any time without notice.

4. Workspaces and Team Use

Joining or creating a workspace allows content sharing with other members. Workspace owners have administrative control over content, including viewing, exporting, or deleting messages, tasks, files, and other materials. Workspace owners are responsible for members' compliance with these Terms.

5. Your Content

Users retain ownership of submitted content. They grant the company "a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display, transmit, and process" content to operate and improve the App. Users represent they have all necessary rights and that their content does not infringe third-party rights or violate law. The company does not claim ownership of user content and will not use it to train generative AI models without separate, explicit consent.

6. Acceptable Use

Users agree not to:

  • Use the App to break the law or infringe rights
  • Upload malware, viruses, or disruptive content
  • Reverse engineer, decompile, or extract source code except as permitted by law
  • Scrape, harvest, or collect data through automated means
  • Use the App for spam, harassment, abuse, defamation, or threats
  • Upload sexual content involving minors, violence-inciting content, or export-control violations
  • Misrepresent identity or impersonate others
  • Bypass authentication, rate limits, or security measures
  • Resell, sublicense, or commercially redistribute the App without prior written consent

The company may remove content or restrict access if these provisions are breached.

7. Kenny AI Assistant

The App includes Kenny, an AI assistant generating responses based on prompts and workspace context. Users acknowledge:

  • AI output may be incorrect, incomplete, or outdated and should be independently verified
  • The same prompt may not always produce identical output
  • Users are responsible for how they use Kenny's output and decisions based on it
  • Kenny may use third-party AI providers as subprocessors; inputs and outputs may be processed by them solely to provide the service

Users should not enter information into Kenny that they cannot share with third-party processors, such as restricted health information, unowned trade secrets, or confidential information shared without authority.

8. Third-Party Services and Integrations

The App may integrate with third-party services like calendar, identity, or storage providers. Use of those services is governed by their own terms and privacy policies. The company is not responsible for third-party services or content.

9. Fees

The App is currently provided free of charge. The company reserves the right to introduce paid tiers in the future; notice and opportunity to decline will be provided before charges apply. Distribution platforms may apply their own fees or terms for downloading the App.

10. Intellectual Property

The App, including software, design, content, trademarks, and logos, is owned by the company or its licensors and protected by intellectual-property laws. Subject to these Terms, users receive "a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable licence to install and use the App for" internal collaboration purposes. All rights not expressly granted are reserved.

11. Feedback

If users send feedback, suggestions, or ideas about the App, they grant the company "a perpetual, royalty-free, worldwide licence to use them without obligation." Users will not be entitled to compensation for adopted feedback.

12. Termination

Users may stop using the App and delete their account anytime through in-app settings or by contacting support@theoceanic.co. The company may suspend or terminate access if users breach these Terms, continued provision becomes impractical, or law requires it. On termination, the licence granted in section 10 ends and the company may delete user content per the Privacy Policy and applicable law. Sections 5, 10, 13, 14, 15, 16, and 17 survive termination.

13. Disclaimers

To the maximum extent permitted by law, the App is provided "as is" and "as available." The company makes no warranties about availability, reliability, accuracy, fitness for a particular purpose, or non-infringement. It does not warrant uninterrupted or error-free operation or defect correction.

Australian Consumer Law: Nothing in these Terms excludes, restricts, or modifies consumer guarantees, rights, or remedies under the Australian Consumer Law that cannot lawfully be excluded. Where liability for breach of a consumer guarantee is permitted to be limited, the company's liability is limited to, at its option: (a) replacing or re-supplying the App or service; or (b) paying the cost of replacement or re-supply.

14. Limitation of Liability

To the maximum extent permitted by law:

  • The company will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or loss of profits, revenue, data, goodwill, or business opportunity
  • Total aggregate liability in any 12-month period will not exceed AUD $100

These limits apply even if a remedy fails of its essential purpose and apply in addition to protections in section 13 regarding the Australian Consumer Law.

15. Indemnity

Users agree to indemnify and hold harmless Oceanic Horizon Holdings Pty Ltd, its officers, employees, and contractors from any claim, demand, loss, or liability (including reasonable legal fees) arising from (a) user content, (b) breach of these Terms, or (c) violation of any law or third-party right.

16. Governing Law and Disputes

These Terms are governed by the laws of New South Wales, Australia. Both parties submit to the non-exclusive jurisdiction of courts in that state or territory and the Commonwealth of Australia for disputes, subject to rights under the Australian Consumer Law. Before court proceedings, parties will attempt in good faith to resolve disputes through negotiation. Either party may refer disputes to mediation administered by the Resolution Institute (or another agreed mediator) with at least 14 days' notice. Nothing prevents either party from seeking urgent interlocutory relief.

17. Changes to These Terms

The company may update these Terms periodically. Material changes will be notified in the App or by email at least 14 days before taking effect. Continued use after the effective date constitutes acceptance of updated Terms.

18. Contact

For questions about these Terms:

Oceanic Horizon Holdings Pty Ltd
Email: support@theoceanic.co