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Terms of Service

Last updated: March 19, 2026

1. Acceptance of Terms

By accessing or using Kanvas ("the Service"), operated by Kanvas ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. If you do not agree to these Terms, do not use the Service.

2. Description of Service

Kanvas is an AI-powered project management platform that combines Kanban boards, team chat, document collaboration, video conferencing, and an intelligent AI assistant in a single workspace. The Service includes all features, tools, APIs, and integrations made available through the platform.

3. Account Registration

  • You must provide accurate, complete, and current information when creating an account.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities that occur under your account.
  • You must notify us immediately at security@getkanvas.ai if you suspect unauthorized access to your account.
  • You must be at least 16 years old to use the Service.

4. Workspaces and Teams

The Service is organized around workspaces. Each workspace has one or more administrators who control membership, permissions, and settings. Workspace administrators are responsible for managing access and ensuring appropriate use within their workspace.

  • Workspace administrators may invite or remove members, set roles, and configure workspace settings.
  • Content created within a workspace is accessible to workspace members according to the permissions set by administrators.
  • When you leave or are removed from a workspace, you lose access to that workspace's content.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws or regulations.
  • Upload, transmit, or distribute any content that is harmful, threatening, abusive, defamatory, or otherwise objectionable.
  • Attempt to gain unauthorized access to the Service, other accounts, or related systems.
  • Interfere with or disrupt the Service, servers, or networks connected to the Service.
  • Reverse engineer, decompile, or disassemble any part of the Service.
  • Use the Service to send spam, unsolicited messages, or bulk communications.
  • Use automated means (bots, scrapers, crawlers) to access the Service without our written permission, except through our published API.
  • Share your account credentials with third parties or allow multiple individuals to use a single account.

6. Your Content

You retain ownership of all content you create, upload, or share through the Service ("Your Content"). By using the Service, you grant us a limited license to host, store, process, and display Your Content solely for the purpose of providing the Service to you.

  • You are responsible for ensuring you have the right to upload and share any content.
  • We do not claim ownership of Your Content.
  • We will not use Your Content to train AI models or for any purpose other than providing the Service.
  • You can export or delete Your Content at any time through the platform or by contacting support.

7. Subscriptions and Payments

  • Free plan: Available with limited features as described on our pricing page. No payment required.
  • Paid plans: Billed monthly or annually as selected at checkout. Prices are listed in USD on our pricing page.
  • Billing: Paid subscriptions are billed in advance. You authorize us to charge your payment method on a recurring basis.
  • Price changes: We may change pricing with 30 days' notice. Changes take effect at the start of your next billing cycle.
  • Refunds: We offer a full refund within 14 days of your first paid subscription. After that, refunds are provided at our discretion.
  • Cancellation: You may cancel your subscription at any time. Access continues until the end of the current billing period.

8. AI Features

The Service includes AI-powered features including an AI assistant, meeting summaries, task suggestions, and document generation. By using these features:

  • You acknowledge that AI-generated content may not always be accurate and should be reviewed before relying on it.
  • Your workspace content may be sent to third-party AI providers (Anthropic, OpenAI) to process your requests. This data is not retained by those providers for training.
  • AI features can be disabled at the workspace level without affecting other Service functionality.
  • You retain full ownership of any content generated by AI features within your workspace.

9. Integrations

The Service allows you to connect third-party services (GitHub, Figma, Slack, Google, etc.). When you enable an integration:

  • You authorize us to access and exchange data with the third-party service as necessary for the integration.
  • Your use of third-party services is governed by their respective terms and privacy policies.
  • We are not responsible for the availability, accuracy, or security of third-party services.
  • You can disconnect integrations at any time from your workspace settings.

10. Intellectual Property

The Service, including its design, code, features, logos, and documentation, is owned by Kanvas and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our written permission.

11. Service Availability and Modifications

  • We strive to maintain high uptime but do not guarantee uninterrupted availability.
  • We may modify, suspend, or discontinue features of the Service with reasonable notice.
  • Scheduled maintenance will be communicated in advance when possible.
  • For Scale plan customers, uptime commitments are defined in your Service Level Agreement (SLA).

12. Limitation of Liability

To the maximum extent permitted by law, Kanvas shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

13. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

14. Indemnification

You agree to indemnify and hold harmless Kanvas, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

15. Termination

  • You may terminate your account at any time by contacting support or through your account settings.
  • We may suspend or terminate your account if you violate these Terms, with notice where practicable.
  • Upon termination, your right to use the Service ceases immediately. Your data will be retained for 30 days to allow for export, after which it will be deleted.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Delaware.

17. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice on the Service at least 30 days before the changes take effect. Continued use of the Service after changes constitutes acceptance of the revised Terms.

18. Contact Us

If you have any questions about these Terms, please contact us: